聯絡資訊
Contact Information
Thank you for visiting CASECOREX.
If you have questions about your order, products, shipping, returns, refunds, payments, or any of our policies, please contact our customer support team by email.
Customer Support
Store Name: CASECOREX
Email: support@casecorex.com
Customer inquiries are handled primarily through email.
When contacting us regarding an existing order, please include your order number whenever possible so that we can assist you more efficiently.
Order Support
You may contact us regarding:
- Order status;
- Order changes or cancellation requests;
- Shipping and tracking;
- Product compatibility;
- Damaged or defective products;
- Incorrect items;
- Returns and exchanges;
- Refunds;
- Payment-related questions;
- General product inquiries.
For assistance, please email:
Product Compatibility Support
If you are unsure whether a CASECOREX product is compatible with your phone, tablet, earbuds, watch, or other device, please contact us before placing your order.
When requesting compatibility assistance, please provide the exact device model whenever possible.
Email: support@casecorex.com
Returns & Refunds
Before returning any product, please contact us first and follow the instructions provided in our Return & Refund Policy.
Do not send products back without receiving return instructions.
Return instructions and the appropriate return destination will be provided by email after your return request has been reviewed and approved.
Email: support@casecorex.com
Shipping & Delivery Support
If you have questions regarding shipping, tracking, delayed delivery, damaged packages, or a package marked as delivered that you cannot locate, please contact:
Please provide your order number and tracking number, if available.
Privacy Requests
For questions about how we collect, use, store, or process personal information, or to submit a privacy-related request, please contact:
General Inquiries
For all other questions regarding CASECOREX, our website, or our policies:
Email: support@casecorex.com
We recommend contacting us from the same email address used when placing your order whenever possible.