Terms of service
Terms of Service
OVERVIEW
Welcome to CASECOREX.
Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to CASECOREX.
CASECOREX operates this website and online store, including the products, information, content, features, tools, and services made available through it collectively referred to as the “Services.”
Our online store is powered by Shopify.
By visiting our website, browsing our products, placing an order, or otherwise using our Services, you agree to these Terms of Service and the policies referenced on our website.
If you do not agree with these Terms, please do not use our Services.
SECTION 1 – ELIGIBILITY AND ACCOUNT INFORMATION
By using our Services, you represent that you are at least the age of majority in your jurisdiction of residence or have obtained appropriate parental or guardian consent.
When placing an order, you may be required to provide information including your:
- Name;
- Email address;
- Billing information;
- Payment information;
- Shipping information.
You agree that all information you provide is accurate, complete, and current.
You are responsible for maintaining the confidentiality and security of any account credentials associated with our website.
SECTION 2 – PRODUCTS
We make reasonable efforts to accurately display product descriptions, colors, images, materials, specifications, features, and compatibility information.
However, actual product appearance may vary slightly due to:
- Screen settings;
- Lighting conditions;
- Manufacturing variations;
- Production batches;
- Supplier updates.
We do not guarantee that every product will appear exactly as displayed on your device.
Product information, pricing, availability, and specifications may be changed without prior notice.
We reserve the right to modify, discontinue, or limit products where appropriate.
SECTION 3 – PRODUCT COMPATIBILITY
For products designed for specific phones, tablets, earbuds, watches, or other electronic devices, customers are responsible for selecting the correct compatible model before completing their order.
References to device brands or models are primarily provided to identify product compatibility.
If you are unsure whether a product is compatible with your device, please contact:
before placing your order.
SECTION 4 – ORDERS
Placing an order constitutes an offer to purchase the selected products.
We reserve the right, subject to applicable law, to accept, reject, limit, or cancel orders where appropriate.
Please carefully review your order before submitting it.
Once an order has entered processing or fulfillment, we may no longer be able to modify or cancel it.
If there is an issue with your order, we will attempt to contact you using the email address provided during checkout.
Returns and refunds are governed by our Return & Refund Policy.
SECTION 5 – PRICES AND PAYMENT
Prices, discounts, promotional offers, and availability may change without notice.
The applicable price is generally the price displayed when your order is placed.
Unless otherwise stated, prices may not include:
- Shipping costs;
- Customs duties;
- Import taxes;
- VAT;
- Brokerage fees;
- Other government or carrier charges.
You agree to provide accurate payment and billing information.
By submitting a payment method, you confirm that you are authorized to use it.
We reserve the right to correct obvious pricing or technical errors and take appropriate action regarding affected orders as permitted by law.
SECTION 6 – SHIPPING AND DELIVERY
Shipping estimates are not guaranteed delivery dates.
Delivery may be affected by factors outside our reasonable control, including:
- Carrier delays;
- Customs inspections;
- Weather;
- Local delivery disruptions;
- Public holidays;
- Remote-area delivery conditions;
- Peak shopping periods.
Please refer to our Shipping & Delivery Policy for more information.
SECTION 7 – INTELLECTUAL PROPERTY
Unless otherwise stated, original CASECOREX website content, including text, graphics, branding, layouts, original images, videos, promotional materials, and product descriptions, is owned by, licensed to, or lawfully used by CASECOREX.
You may not reproduce, distribute, commercially exploit, modify, or republish protected CASECOREX content without authorization.
Third-party trademarks and intellectual property remain the property of their respective owners.
SECTION 8 – THIRD-PARTY TOOLS AND SERVICES
Our website may use third-party services such as:
- Shopify;
- Payment processors;
- Logistics providers;
- Analytics providers;
- Customer service tools;
- Marketing services.
We do not necessarily control these third-party services.
Your use of third-party services may also be governed by their own terms and privacy policies.
SECTION 9 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
CASECOREX is not responsible for the content, security, products, services, or privacy practices of independent third-party websites.
You should review their applicable policies before using their services.
SECTION 10 – RELATIONSHIP WITH SHOPIFY
CASECOREX uses Shopify as the technology platform supporting our online store.
Purchases from our store are transactions directly between you and CASECOREX unless otherwise stated.
Shopify is not the seller of CASECOREX products and is not responsible for product fulfillment or CASECOREX customer service.
SECTION 11 – PRIVACY
Personal information submitted through our website is handled according to our Privacy Policy.
Shopify and other service providers may process certain information to provide website hosting, checkout, payment, fraud prevention, analytics, fulfillment, or related services.
SECTION 12 – REVIEWS AND FEEDBACK
If you voluntarily submit reviews, photographs, comments, or other content, you confirm that you have the right to provide such content.
Your submissions must not:
- Infringe third-party rights;
- Contain unlawful content;
- Contain malicious software;
- Misrepresent your identity or experience.
Where permitted by law, you grant CASECOREX permission to use submitted content for legitimate website, marketing, and promotional purposes.
SECTION 13 – ERRORS AND INACCURACIES
Our website may occasionally contain errors involving:
- Product descriptions;
- Pricing;
- Promotions;
- Availability;
- Shipping estimates;
- Compatibility information.
We reserve the right to correct such errors and update information as permitted by applicable law.
SECTION 14 – PROHIBITED USES
You may not use our Services:
- For unlawful or fraudulent purposes;
- To violate applicable laws;
- To infringe intellectual property rights;
- To transmit harmful software;
- To interfere with website security;
- To impersonate another person;
- To collect personal information without authorization;
- To conduct abusive scraping, spam, phishing, or similar activities.
We may restrict access where we reasonably believe these Terms have been violated.
SECTION 15 – DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, our Services are provided on an “as is” and “as available” basis unless otherwise expressly stated.
We cannot guarantee that the website will always operate without interruptions or errors.
Nothing in these Terms excludes statutory consumer protections or warranties that cannot legally be excluded.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, CASECOREX will not be responsible for indirect, incidental, special, punitive, or consequential losses arising from use of our Services.
Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded or limited.
SECTION 17 – SEVERABILITY
If any part of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply.
SECTION 18 – CHANGES TO THESE TERMS
We may update these Terms from time to time.
The latest version will be available on this page.
Where required by law, material changes will be communicated appropriately.
SECTION 19 – CONTACT INFORMATION
Questions regarding these Terms or our Services may be sent to:
Email: support@casecorex.com